Frequently Asked Questions
Do you offer a trade discounts?
Yes, email us at email@example.com for more information. You must have a copy of your business or resale license and business card to apply.
Do you offer interior decorating services?
Yes, please email us at firstname.lastname@example.org or check out our E Design packages here.
Can I order a sample of fabric or wallpaper?
Yes, please email us at email@example.com with the samples you would like to receive as well as the address you would like them sent to.
I’m a bride and want to register for custom pillows, how can I do this?
It's really easy! All you have to do is go to the Mintwood Pillow Designer and customize pillows to your liking. At the bottom of the page click "Add to Registry." Shoot an email to firstname.lastname@example.org if you have any questions or would like help picking out fabrics--we love working with brides!
What’s flange? Will you explain the difference between self-welt and knife-edge?
When it comes to custom pillows, we think it is all in the details. Flange is the edge detailing on a pillow. Right now, we offer two options for edge detailing, knife-edge and self-welt.
Knife edge: Pillow seams are sewn together in a clean, straight line - this makes for a clean, polished look.
Self-welt: Fabric from your pillow is sewn around cording and then sewn into the seam - makes for a finished, more transitional look
Can you help me find a specific fabric that I’ve been looking for?
Definitely! We will do everything in our power to find you the fabric of your dreams. Of course, we can't make any promises, but we'd love to try!
How long does it take to receive a custom Mintwood Home pillow?
All custom pillows will be delivered to your doorstep 3-4 weeks after placing your order. We hope you love them as much as we do!
Can I return a custom pillow that I've designed?
All custom pillows are made-to-order and final sale, but we want our customers to be 100% satisfied.
More questions? We love hearing from you - shoot us an email at email@example.com!